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The move is part of a cost-cutting push that will eventually whittle away 10,000 positions at the company
Salem, an AI-powered assistant, helps customers order products for in-store collection, receive in-app purchase receipts, and track their orders
The company is trying to use the technology with text-like chats in Meta’s messaging apps WhatsApp and Messenger
In October, WhatsApp experienced a glitch, making it inaccessible temporarily to thousands of users worldwide
The acquisition aims to create a unified social commerce platform for micro merchants, fempreneurs and webpreneurs across the MENA region
Users can choose to hide their last seen online status from all contacts, unknown numbers or specific contacts
The outage affected both personal and group chats
The new feature lets users in India shop for products from JioMart, and pay for them directly within the app
The three news features include the ability to hide your online status, exit groups silently and block screenshots for ‘view once’ images
People will be able to receive updates sent to the entire ‘Community’ on Whatsapp and easily organse smaller discussion groups on what matters to them
Chatbots create a human-like conversational experience for customers, while making it engaging at the same time, says Ravi Sundararajan, COO, Gupshup
How the temporary outage on Facebook’s platforms was leveraged as a marketing opportunity by Twitter
Downdetector.com stated in a post that the Facebook outage has become the largest in its history with over 10.6 million reports from all over the world
WhatsApp and Facebook took to Twitter, saying it is working to get things back to normal.
Merchants who enroll for this service can simply provide their WhatsApp enabled mobile numbers to their customers
To access the Dubai Health Authority’s 24×7 WhatsApp hotline, users will have to add 800 342 to their contacts
U.S. antitrust officials, states, seek to break up Facebook over monopoly fears
Small businesses turn to digital channels to survive the pandemic
The automated “Chatbot” service will allow citizens to get answers to the most common questions about the virus and home isolation recommendations from the health department
Fadi Khater, founder and managing partner of digital marketing agency Netizency, provides an overview of social media trends in the region
Here’s an overview and analysis of the latest social media news and trends in the GCC
The UAE will permit companies to use Microsoft Teams and Zoom applications that allow virtual conferencing
Currently, all free voice over internet protocol (VoIP) services including Skype and WhatsApp calls are blocked in the UAE
Etisalat offers access to the Voico UAE app, which offers video and audio calls worldwide
Yzer also has Dhs400m investment from business figure Balvinder Singh Sahni