Zain launches its new technology entity in the Middle East

Zain Group announced the establishment of Zaintech, a new operating regional entity that unifies the group’s ICT assets to offer a unique value proposition, centred on a one-stop provision of comprehensive enterprise digital solutions and transformation services all under one roof.

Zaintech will also incorporate NXN and Zain Data Park (ZDP) providing customer experience, local presence and support to enterprises and government clients across the region.

The launch of ZainTech, a first among Middle East operators, was made during a ceremony held at Gitex 2021 in Dubai that was attended by Zain Group chief technology officer, Nawaf Algharabally; Zain Saudi Arabia chief business and wholesale officer, Saad Al Sadhan; and the newly appointed Zaintech CEO, Andrew Hanna and other business and telecom figures from across the region.

Zaintech will  offer a single point of contact for sales and personalised customer care for multi-national corporations that have multiple presence across the region.

Moreover, the new entity will address a wide array of business needs ranging from solutions for cloud, cybersecurity, and associated managed and professional services. It will also provide standard and customised digital solutions addressing the needs of different verticals leveraging the latest innovations in IoT, Big Data, artificial intelligence, and emerging technologies.

Bader Al-Kharafi, Zain vice-chairman and group CEO, said: “The new entity, a first among telecom operators in the Middle East unifies the group’s ICT assets to offer comprehensive digital solutions and transformation services under one roof, also incorporating NXN and ZDP, both specialized ICT establishments in their respective fields.”

Andrew Hanna, CEO of Zaintech, commented: “I look forward to working with visionary leaders in local and multinational enterprises, city management and public sector entities to simplify and accelerate their digital transformation and next-generation technology innovations with confidence. ZainTech aims to empower customers to embrace innovation, digital disruption and future technologies, creating value and allowing them to make their aspirations a reality.”

Zaintech will work closely with and support B2B teams within Zain operations to drive market development and cross-sell advanced ICT services.